Terms of Service

Last updated: April 26, 2026

Welcome to Cabas. These Terms of Service ("Terms") govern your use of the Cabas platform, including our mobile application and website at heycabas.com (collectively, the "Platform"). By creating an account or using the Platform, you agree to these Terms.

Cabas is operated by Hey Cabas LLC, a Wyoming limited liability company ("Cabas," "we," "us," or "our").

If you do not agree to these Terms, do not use the Platform.

1. WHAT CABAS IS

Cabas is a two-sided marketplace that connects licensed beauty professionals ("Pros") with private suite owners ("Owners"). Pros book suites by the hour or day. Owners earn money from their available space. Cabas facilitates the connection, handles payments, and provides access management.

Cabas is an intermediary. We are not a party to the service transaction between a Pro and her clients. We are not an employer of either Pros or Owners. We do not own, operate, manage, maintain, or inspect any suite listed on the Platform. We do not set prices, hours, or work methods for either side. We are a marketplace platform that provides technology infrastructure to connect two independent parties.

Cabas has no relationship with the clients of Pros. The end clients who receive beauty services in suites booked through Cabas are not users of the Cabas platform. Cabas has no duty to, liability for, or relationship with any client of any Pro. Pros are solely responsible for the services they perform and the clients they serve.

2. ELIGIBILITY

To use Cabas, you must be at least 18 years old and legally able to enter into a binding agreement. By creating an account, you confirm that you meet these requirements.

Pros must hold a valid, current professional license issued by a state cosmetology, barbering, or related licensing board. Your license must be verified through our platform before you can book a suite. We use optical character recognition and manual review to verify licenses. Providing a fraudulent, expired, or altered license is grounds for immediate and permanent removal from the platform.

Owners must have legal authority to offer their suite for short-term professional use. You are responsible for confirming that your listing complies with your lease, HOA rules, building regulations, and local zoning laws. Cabas does not verify your legal right to list a space.

3. INDEPENDENT CONTRACTOR STATUS

Pros and Owners are independent parties, not employees of Cabas. By using the Platform, you acknowledge and agree that:

• You are an independent business operator using Cabas as a marketplace tool.

• Cabas does not control when, where, or how you work.

• Cabas does not set your prices, require minimum hours, or dictate your schedule.

• Cabas does not provide tools, equipment, products, or training.

• Cabas does not restrict you from using other platforms or booking suites through other means.

• You are responsible for your own taxes, insurance, and business expenses.

• No employment, partnership, joint venture, or agency relationship is created between you and Cabas by your use of the Platform.

This classification applies regardless of the state in which you operate and is consistent with the factors set forth in applicable federal and state independent contractor tests.

4. ACCOUNTS

You are responsible for maintaining the security of your account credentials. You are responsible for all activity that occurs under your account. If you believe your account has been compromised, contact us immediately at support@heycabas.com.

You may not create multiple accounts. You may not transfer or share your account with another person. You may not create an account on behalf of someone else without their explicit authorization.

Account roles: During signup, you select your role: Pro, Owner, or Both. Your role determines what features you can access. You can change your role by contacting support.

5. HOW BOOKINGS WORK

For Pros

When you book a suite, you agree to pay the listed rate plus any applicable access fees. Payment is processed at the time of booking through Stripe, our payment processor. A $50 incidentals hold is placed on your payment method at the time of booking. This hold is not a charge. It is released automatically 24 hours after checkout if no damage claim is filed by the Owner.

For Owners

When a Pro books your suite, Cabas collects payment on your behalf. Your earnings (the booking amount minus the 12% Cabas service charge) are deposited to your connected bank account within 2 business days after checkout is confirmed. You must connect a bank account through Stripe to receive payouts.

Cancellation Policy

Cancellation policies are displayed on the booking summary before payment. Refund amounts depend on when the cancellation occurs relative to the booking start time. The specific policy is shown before every booking.

No-Show Policy

If a Pro does not check in within 30 minutes of the booking start time, the Owner may flag a no-show. The Owner receives 80% of the booking value. The platform retains 20%.

No Guarantee of Bookings or Earnings

Cabas does not guarantee any level of bookings, earnings, occupancy, or availability for Owners or Pros. All revenue projections, earnings estimates, or booking forecasts displayed on the Platform are illustrative only and do not constitute guarantees or promises of any kind.

6. INCIDENTALS HOLD AND DAMAGE CLAIMS

A $50 incidentals hold is placed on the Pro's payment method for every booking. If the Owner discovers damage to the suite after checkout, the Owner may file a claim within 24 hours through the Platform. The Pro is notified immediately and may respond with their side before the claim is reviewed.

Cabas reviews all claims using evidence from both parties, including check-in and check-out photos. If the claim is approved, the hold is captured and paid to the Owner. If the claim is denied, the hold is released to the Pro.

For damages exceeding $50, the Owner may contact support@heycabas.com with the claim number, photos, receipts, and repair estimates for additional resolution.

Filing a false or fraudulent damage claim is grounds for permanent removal from the platform. Cabas tracks claim patterns and may suspend or remove users with a pattern of denied claims.

AI-generated or AI-altered evidence is prohibited. Any claim submitted with photos, documents, or descriptions that have been generated, manipulated, or altered using artificial intelligence tools will be automatically denied. The submitting user may face permanent account suspension. This prohibition applies to all evidence submitted in connection with damage claims, disputes, or any other resolution process on the Platform.

7. ACCESS CODES AND SMART LOCKS

When a booking is confirmed and paid, the Platform generates a temporary access code for the suite's smart lock. This code is delivered via SMS and push notification. The code is active 15 minutes before the booking start time and expires 15 minutes after the booking end time.

You may not share your access code with anyone. You may not copy, photograph, or record the smart lock setup. You may not attempt to modify the lock settings. Unauthorized access to a suite outside your booking window is a violation of these Terms and may constitute trespassing under applicable law.

8. OFF-PLATFORM TRANSACTIONS PROHIBITED

All bookings, payments, and communications between Pros and Owners must occur through the Cabas Platform. You may not:

• Solicit or facilitate bookings outside the Platform to avoid service fees.

• Share personal contact information (phone numbers, email addresses, social media handles) for the purpose of arranging off-platform transactions.

• Offer or accept discounts for booking directly outside Cabas.

• Cancel a booking on Cabas and rebook the same suite directly with the Owner.

Violation of this policy may result in account suspension or permanent removal. Cabas may use automated tools to detect and enforce compliance with this policy.

9. REVIEWS AND REPUTATION

After a completed booking, both the Pro and the Owner may leave a review. Reviews are visible to other users after both parties have submitted theirs (or after 7 days, whichever comes first).

Reviews must be honest and based on your actual experience. Reviews may not contain hate speech, threats, personally identifiable information (phone numbers, addresses, email addresses), or content that violates these Terms. Cabas reserves the right to remove reviews that violate these standards.

Your integrity score is calculated using automated systems based on your booking history, review ratings, and platform behavior. This score is visible on your profile and affects your access to certain features, including listing visibility and tier eligibility. You may request information about how your score is calculated by contacting support@heycabas.com.

10. PRO MEMBERSHIP

Cabas offers an optional Pro Membership subscription. Members pay a monthly fee and receive benefits including $0 per-booking access fees, early access to new listings, and other perks described on the membership page.

Automatic renewal: Pro Membership is a recurring monthly subscription that automatically renews on the same date each month. You will be charged the applicable monthly rate (currently $9.99 for founding members or $19.99 for standard members) until you cancel. You may cancel at any time through the app. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for the remaining days of a billing period.

Founding members who subscribed within the first 500 memberships receive a locked rate of $9.99 per month for as long as they maintain an active, uninterrupted subscription. If a founding member cancels and later resubscribes, the founding rate is no longer available.

11. THE MYRE CAROLINE AMBASSADOR PROGRAM

Cabas operates a referral program called the Myre Caroline Ambassador Program. Program details, tier structures, and reward terms are described within the app. Cabas reserves the right to modify program terms, tiers, or rewards at any time with 30 days' notice to active participants.

Anti-gaming protections are enforced. Circular referrals, fake accounts, self-referrals, and other manipulative behaviors result in immediate disqualification from the program and potential account suspension.

12. INSURANCE AND ASSUMPTION OF RISK

Cabas does not provide insurance coverage of any kind to Pros, Owners, or their clients. Cabas is not an insurance provider, broker, or agent.

Cabas strongly recommends that:

• Pros carry their own general liability insurance and professional liability insurance covering the services they perform.

• Owners carry property insurance, general liability insurance, and any coverage required by their lease, building management, or local regulations for their suite.

Assumption of risk. You acknowledge and agree that use of the Platform and participation in any booking carries inherent risks. These risks include, but are not limited to: property damage, physical injury, theft, allergic reactions, equipment malfunction, slip-and-fall incidents, and exposure to chemicals or unsanitary conditions. To the maximum extent permitted by applicable law, you assume the entire risk arising from your use of the Platform, your participation in any booking, and your presence in any suite, whether as a Pro, an Owner, or any other capacity.

13. NO PREMISES LIABILITY

Cabas does not own, operate, manage, maintain, inspect, or control any suite listed on the Platform. Cabas has never visited, inspected, or certified any suite. Cabas makes no representations or warranties regarding the safety, legality, suitability, cleanliness, structural integrity, fire code compliance, health code compliance, or condition of any suite.

The Owner is solely responsible for the physical condition, safety, and legal compliance of their suite. The Pro is solely responsible for the services they perform, the products they use, and the safety of their clients while in the suite.

Cabas shall not be held liable for any injury, death, property damage, or loss occurring in or related to any suite listed on the Platform, regardless of the cause.

14. COMPLIANCE WITH LAWS

Users are solely responsible for complying with all applicable local, state, and federal laws, regulations, ordinances, and licensing requirements related to their use of the Platform, their listings, and the services they perform. This includes, but is not limited to:

• State cosmetology and barbering board licensing requirements

• Local health department and sanitation regulations

• Building codes, fire codes, and occupancy limits

• Business licensing and permit requirements

• Tax reporting and payment obligations

• Landlord and HOA restrictions on commercial use

Cabas does not verify compliance with local regulations. Cabas is not responsible for any fines, penalties, or legal consequences resulting from a user's failure to comply with applicable laws.

15. PROHIBITED CONDUCT

You may not use the Platform to:

• Violate any applicable law or regulation

• Provide false information in your profile, listing, license, or reviews

• Harass, threaten, or discriminate against any user

• Use a suite for any illegal purpose

• Attempt to circumvent the Platform's payment system or facilitate off-platform payments

• Create fake accounts, referrals, or bookings

• Submit AI-generated or AI-altered evidence in claims or disputes

• Interfere with the Platform's operation, security, or infrastructure

• Scrape, copy, or data-mine any content from the Platform

• Use the Platform to solicit users for competing services

• Share access codes with unauthorized persons

• Sublet a booked suite to another person without the Owner's explicit consent

• Record, photograph, or livestream other users or building occupants without their consent

• Use the Platform while your professional license is expired, suspended, or revoked

Violation of these rules may result in warning, suspension, or permanent removal from the Platform, at our sole discretion.

16. ANTI-DISCRIMINATION POLICY

Cabas prohibits discrimination based on race, color, religion, national origin, ancestry, sex, gender identity, gender expression, sexual orientation, age, disability, marital status, familial status, veteran status, or any other characteristic protected by applicable law.

• Owners may not decline bookings, charge different rates, or impose different conditions based on a Pro's identity or protected characteristics.

• Pros may not refuse to book suites or leave reviews based on an Owner's identity or protected characteristics.

Violations of this policy result in permanent removal from the Platform. Cabas investigates all reports of discrimination and cooperates with applicable civil rights enforcement agencies.

17. CONTENT AND INTELLECTUAL PROPERTY

Your content: You retain ownership of content you create on the Platform (photos, reviews, listing descriptions). By posting content, you grant Cabas a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, display, reproduce, distribute, and create derivative works from that content on the Platform, in marketing and advertising materials, across any medium now known or later developed, for the purpose of operating, promoting, and improving the Platform. You may request removal of your content from marketing materials by contacting support@heycabas.com.

Our content: The Platform, including its name, logo (the stylized door and keyhole mark), design, code, branding, algorithms, integrity score methodology, user interface, user experience, and all associated intellectual property are the exclusive property of Hey Cabas LLC. The names CABAS, COME AND BOOK A SUITE, and MYRE CAROLINE are trademarks of Hey Cabas LLC. You may not copy, modify, distribute, reverse engineer, decompile, or create derivative works from any part of the Platform without our prior written consent.

Platform data: All data generated through your use of the Platform (booking records, transaction history, analytics, usage patterns, aggregate statistics) is owned by Hey Cabas LLC.

DMCA: If you believe content on the Platform infringes your intellectual property rights, contact legal@heycabas.com with a description of the alleged infringement. We will respond in accordance with the Digital Millennium Copyright Act.

18. PAYMENTS, FEES, AND TAXES

All payments are processed through Stripe. By using the Platform, you agree to Stripe's terms of service. Cabas does not store your credit card or bank account information directly.

For Pros: You pay the listed suite rate plus the applicable per-booking access fee (waived for Pro Members). The exact amounts are shown on the booking summary before you confirm.

For Owners: Cabas charges a 12% service fee on every completed booking. This fee is deducted before your payout is calculated.

Taxes: Cabas does not provide tax advice. Owners are solely responsible for reporting rental income to applicable tax authorities. Pros are solely responsible for their own business taxes. Cabas may issue 1099-K forms to users who meet applicable IRS reporting thresholds and will comply with all applicable tax reporting requirements.

Cabas reserves the right to adjust fee structures with 30 days' advance notice to all affected users.

19. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Hey Cabas LLC, its founders, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Platform

• Your violation of these Terms

• Your violation of any applicable law or regulation

• Your listing, booking, or use of any suite

• Any services you perform or receive in connection with a booking

• Any claim by a third party (including your clients, employees, contractors, landlords, or building occupants) related to your use of the Platform

• Any content you post on the Platform

• Any dispute between you and another user

This indemnification obligation survives termination of your account and these Terms.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Hey Cabas LLC and its founders, officers, employees, agents, and affiliates are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, loss of data, loss of goodwill, loss of business opportunity, personal injury, property damage, emotional distress, or cost of substitute services, arising from or related to your use of or inability to use the Platform, regardless of the cause of action or theory of liability (whether contract, tort, negligence, strict liability, or otherwise), even if Cabas has been advised of the possibility of such damages.

Cabas is not responsible for the condition of any suite, the quality of any service performed in a suite, the behavior of any user, or any loss, injury, death, or damage that occurs during, before, or after a booking. Cabas is a marketplace intermediary, not a guarantor, insurer, or warrantor of any transaction, user, or space.

Our total aggregate liability to you for all claims arising from your use of the Platform is limited to the lesser of: (a) the fees you have paid to Cabas in the 12 months preceding the claim, or (b) one hundred dollars ($100).

21. DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Binding arbitration: Any dispute, claim, or controversy arising from or relating to these Terms, your use of the Platform, or any booking (collectively, "Disputes") will be resolved through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration will take place in the State of Wyoming unless both parties agree to a different location. All arbitration proceedings are confidential.

Class action waiver: You agree to resolve Disputes with Cabas on an individual basis only. You waive any right to participate in a class action lawsuit, class-wide arbitration, or any other representative proceeding. No arbitrator may consolidate more than one person's claims or preside over any form of class or representative proceeding.

Jury trial waiver: You waive any right to a jury trial for any Dispute.

Small claims exception: Either party may bring a qualifying claim in small claims court.

Injunctive relief exception: Either party may seek injunctive or other equitable relief in court for intellectual property disputes, unauthorized access, or other urgent matters requiring immediate judicial intervention.

Opt-out: You may opt out of this arbitration agreement by sending written notice to legal@heycabas.com within 30 days of creating your account. If you opt out, you and Cabas agree to submit Disputes exclusively to the state or federal courts located in the State of Wyoming.

22. STATUTE OF LIMITATIONS

Any claim or cause of action arising from your use of the Platform must be filed within one (1) year after the date on which the cause of action arose. Any claim filed after this one-year period is permanently barred.

23. ACCOUNT TERMINATION AND DELETION

Voluntary deletion: You may delete your account at any time through the Profile settings in the app. When you delete your account:

• Your profile and personal information are permanently removed within 30 days.

• Your booking history is anonymized for platform record-keeping and financial reporting.

• Any pending payouts are processed before deletion is finalized.

• Any active subscriptions are cancelled.

• Any outstanding claims or disputes are resolved before deletion is finalized.

• Your reviews remain on the Platform but are attributed to "Former User."

Involuntary termination: Cabas may suspend or terminate your account at any time for violation of these Terms, suspected fraud, or any other reason, with or without notice. Upon termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination (including but not limited to indemnification, limitation of liability, dispute resolution, and intellectual property) will survive.

24. PLATFORM MODIFICATIONS AND LISTING MANAGEMENT

Cabas reserves the right to:

• Modify, suspend, or discontinue any feature of the Platform at any time, with or without notice.

• Edit, hide, deprioritize, or remove any listing that violates these Terms, our community standards, or applicable law.

• Modify search ranking algorithms and listing visibility criteria at any time.

• Limit the number of listings, bookings, or other actions a user may take.

25. ELECTRONIC COMMUNICATIONS

By creating an account, you consent to receive electronic communications from Cabas, including emails, push notifications, SMS messages, and in-app notifications. You agree that these electronic communications satisfy any legal requirement that communications be in writing. You may manage your notification preferences in the app settings, except for transactional communications related to bookings, payments, and account security, which cannot be disabled.

SMS Messaging Terms: By providing your phone number and creating an account, you expressly consent to receive SMS messages from Cabas at the phone number provided. Message types include: booking confirmations, door access codes, checkout reminders, extension reminders, and account security alerts. Message frequency varies based on your booking activity. Standard message and data rates may apply depending on your mobile carrier. You may opt out of non-essential SMS messages at any time by replying STOP to any message. Door access code messages cannot be opted out of while you have an active booking, as they are required for suite entry. For SMS support, reply HELP to any message or contact support@heycabas.com. Cabas will never send marketing or promotional SMS without separate explicit consent.

26. FORCE MAJEURE

Cabas is not liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, government actions or orders, internet or telecommunications outages, power failures, fire, flood, earthquake, labor disputes, or third-party service provider failures (including Stripe, Supabase, Seam, Twilio, or AWS).

27. ACCESSIBILITY

Cabas is committed to making the Platform accessible to users with disabilities in accordance with applicable accessibility standards. If you experience accessibility barriers while using the Platform, contact accessibility@heycabas.com. We will work to address your concerns promptly. Feedback on accessibility is welcomed and helps us improve the Platform for all users.

28. GENERAL PROVISIONS

Severability: If any provision of these Terms is found to be invalid, void, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

No waiver: The failure of Cabas to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Cabas.

Entire agreement: These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Cabas regarding your use of the Platform. These Terms supersede any prior agreements, communications, or understandings, whether written or oral.

Assignment: Cabas may assign or transfer these Terms, in whole or in part, without restriction. You may not assign or transfer your rights or obligations under these Terms without Cabas's prior written consent. Any assignment in connection with a merger, acquisition, or sale of substantially all of Cabas's assets is permitted without your consent.

Headings: Section headings are for convenience only and have no legal effect.

Relationship of parties: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Cabas.

29. CHANGES TO THESE TERMS

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top. If we make material changes, we will notify you through the app or via email at least 30 days before the changes take effect. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Platform and may delete your account.

30. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law principles. For any Disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of Wyoming.

31. CONTACT US

If you have questions about these Terms, contact us at:

Hey Cabas LLC
Email: support@heycabas.com
Legal: legal@heycabas.com
Accessibility: accessibility@heycabas.com
Entity: Wyoming Limited Liability Company

© 2026 Hey Cabas LLC. All rights reserved.